Cathay Pacific, one of Asia’s premier airlines, is globally recognized for its commitment to safety, comfort, and world-class customer service. With its headquarters in Hong Kong, the airline connects passengers to over 190 destinations across Asia, Europe, North America, and Australia. In Ecuador, the Cathay Pacific Quito Office plays a vital role in delivering these services to local and international travelers, serving as a central hub for customer support, ticketing, and travel information.
Located in Ecuador’s capital city, the Cathay Pacific Quito Office provides travelers with a direct link to the airline’s global network. The office is strategically placed in the heart of Quito, offering easy access for residents, businesses, and travel agencies alike. Whether planning a business trip to Shanghai, a vacation in Bali, or cargo shipments to North America, the Quito office is the first step toward a seamless journey.
The office is designed to support both individual passengers and corporate clients, making it an essential part of Cathay Pacific’s Latin American operations. Its local presence allows the airline to cater to the specific needs of Ecuadorian customers while maintaining international standards of service and hospitality.
The Cathay Pacific Quito Office offers a comprehensive range of services, ensuring that passengers receive full support before, during, and after their travels. Services include:
What truly sets the Cathay Pacific Quito Office apart is its dedicated team of multilingual and highly trained professionals. Fluent in Spanish and English, the staff provides personalized attention to every customer, ensuring that all questions are answered and concerns addressed promptly. Whether you are flying for business, education, tourism, or family visits, the team takes the time to understand your needs and tailor the travel experience accordingly. From helping first-time travelers navigate international requirements to supporting frequent flyers with itinerary planning, the office ensures every journey begins with confidence.
In addition to passenger services, the Cathay Pacific Quito Office supports local businesses with cargo and logistics solutions. As international trade between Latin America and Asia grows, Cathay Pacific plays a crucial role in facilitating the movement of goods through its air freight services .The office works with exporters, importers, and freight forwarders to provide reliable cargo transport for a wide range of products, including electronics, perishables, and valuable shipments. With access to one of the world’s most efficient cargo networks, Cathay Pacific ensures that goods from Ecuador reach their destinations quickly and securely.
In the wake of evolving health and safety regulations, the Quito office provides travelers with accurate and timely information on travel advisories, COVID-19 protocols, and vaccination or testing requirements. The team helps customers understand these rules and take the necessary steps to comply, reducing the risk of travel disruptions.